Pearson Vue Testing Center

IBTCareers is proud to partner with Pearson Vue as an ‘Authorized Testing Center’

What Does This Means for IBTCareers Students:

· Take your certification exams right here at ‘Your School’

· No need to go searching for a location to take exams

· We are conveniently located in the heart of downtown Chicago

· Exam cost is covered with your tuition (First take only)

Test taker frequently asked questions

The information below addresses our most common questions. If you still need help, connect with a customer service representative and we will be happy to assist you.

1. How do I find the landing page for my testing program?

2. How do I contact Pearson VUE customer service?

3. How do I create an account?

4. How do I schedule, reschedule or cancel an exam online?

5. How do I update personal information on my account?

6. If I have an issue at the test center, how is it reported and how long does it take to resolve?

7. I think I have multiple accounts. Can I have them merged?

8. My account has a block. How do I get it removed?

9. How much will my exam cost?

10. I lost my appointment confirmation or payment receipt. How do I get another?

11. What payment methods are available?

12. If my exam requires authorization, how long is the authorization period? Am I able to extend or transfer my authorization period?

13. How do I get my score report? What if I lost it or need a duplicate?

14. I’m taking my exam at home using Pearson’s ‘Online Proctored’ solution, but I can’t start because I’m receiving an error message.

15. I’m taking my exam at home using Pearson’s ‘Online Proctored’ solution, but I can’t start because there is no ‘Begin Exam’ button.

16. I’m taking my exam at home using Pearson’s ‘Online Proctored’ solution and waiting for a Proctor. When should I expect to hear from them?

Register Here to Experience the FREE version of the IBTCareers learning Portal

Next Steps
Contact the IBTCareers Career Team at careers@ibtcareers.com
‘Enroll and Experience’ the full power of the IBTCareers Learning Portal!

• Instructor-Led ‘Industry Recognized Certification’ courses
• Instructor assignments, Hands-on Labs, Study groups & practice test
• Extensive library for additional FREE supplemental learning content
• Career Placement Services
• Illinois State Grants to cover the ‘Entire Cost’ of your training program!

If you have any questions, contact us at careers@IBTCareers.com

Regards,
IBTCareers